Comparison // TYS rental options

Best rental car at TYS

Five on-airport counters, one off-airport lockbox, and Turo hosts. Here's which one wins for your trip.

TL;DR

Drive865 wins for enthusiast and road-focused trips; on-airport chains win for business travel and standardized needs; Turo wins for unusual vehicle variety.

Side by side

Aspect

On-Airport Chains

Drive865

Pickup location
Terminal or rental facility — walk from baggage claimWinner
Economy Lot C, Stop C-1A shuttle — 10 min from baggage claim
Counter wait
20–45 min post-flight (varies by carrier and volume)
None — lockbox pre-staged in the lotWinner
Fleet variety
Wide — 20+ classes: economy, midsize, SUV, minivan, truck, premiumWinner
Narrow — 10 vehicles, all hand-selected
Sports cars available
None — standard class vehicles only
Yes — Supra, BRZ, MR2, Miata, WRX STI, BRZWinner
Price
Mid-range, with airport concession fee (~10–15%) built in
Lower — no airport concession markupWinner
Insurance options
Full menu at counter — LDW, CDW, liability, PAIWinner
Renter's own insurance or rental agreement
Loyalty program
Yes — Enterprise Plus, Hertz Gold, National Emerald Club, etc.Winner
D865 Credits — direct booking rewards only
Business travel
Corporate accounts, billing codes, standardized receiptsWinner
Fine but not purpose-built for corporate travel
Age policy
21+ with underage fee ($25/day) for drivers under 25
21+ with no underage feeWinner
First-time renter experience
Familiar, standardized, someone to help at the counterWinner
Contactless — requires following pickup instructions
Fleet for driving roads (Dragon, Cherohala, Foothills Pkwy)
Wrong vehicles — crossovers and sedans
Right vehicles — purpose-built fleetWinner
Communication
Call center and counter
Direct SMS to hostWinner

On-Airport Chains

Pros

  • Always available — near-unlimited standard inventory
  • Familiar counter process, someone to help if needed
  • Full insurance menu at the counter
  • Corporate billing, loyalty programs, business infrastructure
  • Largest selection of SUVs and family vehicles

Cons

  • Counter wait after every flight arrival
  • Airport concession fee inflates daily rate 10–15%
  • No sports cars, no distinctive vehicles — fleet is standardized
  • Hard-sell on upgrades and insurance at counter
  • Underage surcharge for drivers 21–24

Drive865

Pros

  • Only source of sports cars near TYS — Supra, BRZ, MR2, Miata, WRX STI
  • No counter wait — contactless lockbox, 5–15 min baggage claim to car
  • Lower daily rates without airport concession markup
  • Direct communication — text the host directly
  • No underage surcharge for 21–24 year-old drivers

Cons

  • Small fleet — books out on peak weekends, no backup inventory
  • No on-site help if you've never done a lockbox pickup
  • No formal loyalty program beyond D865 Credits
  • Off-airport navigation (small extra step on first visit)
  • Limited to Drive865's specific vehicle list

On-airport chains: who they're right for

Enterprise, Hertz, Avis, Budget, and National all operate at TYS. They're the right choice for business travelers on corporate accounts, renters who value loyalty points and status, anyone arriving at TYS who wants the simplest possible process, and any trip where a crossover or standard sedan is the right vehicle.

The combined inventory of the five chains at TYS is effectively unlimited for standard vehicle classes — if you need a midsize sedan, an SUV, or a minivan for your dates, one of the five will have it. That breadth of availability is something Drive865 can't match with 10 vehicles.

The cost of that availability: a 20–45 minute counter wait after most flights, an airport concession fee built into the rate, and a hard-sell sequence at the counter. All manageable — just plan for it.

Drive865: who it's right for

Drive865 is the right choice when the car is part of the trip. If you're flying to Knoxville specifically to drive Tail of the Dragon, the Cherohala Skyway, or the Foothills Parkway, the vehicle you're in matters. Enterprise doesn't have a BRZ. Hertz doesn't have a Supra. Avis doesn't have a Miata. Drive865 does.

It's also the right choice for renters who hate the counter experience. No counter, no wait, no upsell. You land, take the Economy Lot shuttle, find the car in Section Orange 1, enter the lockbox code, and drive. If you've already signed the rental agreement and you know the process, the airport arrival-to-car time is under 15 minutes.

Drive865 is also meaningfully cheaper for drivers under 25, who pay no underage surcharge with us versus $25/day at most on-airport chains.

Turo at TYS: the third option

Turo hosts operate in the Knoxville area and some list TYS as a delivery location. Turo's value is variety — the marketplace aggregates hundreds of privately owned vehicles across every class, including exotics that neither Drive865 nor any chain carries. If you want a Porsche, a Corvette, or a fully wrapped truck for a weekend, Turo is where you find it.

The tradeoffs with Turo: pickup logistics vary by host (some deliver to the airport, some require a rideshare to their lot), platform fees increase the listed rate by 15–25%, and the experience depends entirely on the individual host. It works well when you find a reliable host with a specific vehicle you want. It's inconsistent enough that we'd hesitate to recommend it as a default for business travel or first-time renters.

Drive865 is itself listed on Turo — so if you book our cars through Turo, you're booking the same vehicles at a higher platform-fee price. Direct booking is usually the better deal.

The honest recommendation

Business trip to Knoxville, standard sedan or SUV needed, want loyalty points: on-airport chain (Enterprise or National).

Flying in to drive the Dragon, the Cherohala, or the Smokies, want a sports car or enthusiast vehicle, willing to take the Economy Lot shuttle: Drive865.

Specific exotic or unusual vehicle, flexible on pickup logistics, comfortable with peer-to-peer rental variability: Turo.

In a hurry or first-time renter who wants the simplest process: on-airport counter.

Frequently asked questions

Does Drive865 have a counter at TYS?

No. Drive865 is off-airport. There's no Drive865 counter in the terminal. Your car is already in Economy Lot C when you land — take the shuttle to Stop C-1A, find Section Orange 1, open the lockbox. The full process is in our TYS pickup guide.

Which on-airport chain is best at TYS?

Enterprise typically has the most inventory. National Emerald Club is the best counter experience for frequent travelers (just walk to your car, no counter interaction). Hertz and Avis are standard. Budget is the lowest-cost chain option. None of them have interesting vehicles.

Is Turo a good option at TYS?

It depends on the host. Turo's value is vehicle variety — you can find vehicles through Turo that don't exist anywhere near TYS otherwise. The trade-off is inconsistency: some Turo hosts are excellent, some are not, and the platform fee increases the cost by 15–25% over the host's base rate. If you're renting Drive865's cars, book direct to skip the platform fee.

Can I pick up a Drive865 car at the terminal?

No — Drive865 vehicles are in Economy Lot C, not the terminal. You take the Economy Lot shuttle from baggage claim to Stop C-1A (free, every 15 minutes). This adds about 10 minutes compared to walking to a terminal counter. The car you get in exchange is better by a significant margin.

What if I need a car the same day and Drive865 is fully booked?

Book one of the on-airport chains — they have near-unlimited availability for standard classes. Drive865 has 10 vehicles and can't accommodate last-minute requests if we're already booked. We'd rather tell you that honestly than have you show up without a car.

Are prices at TYS higher than off-airport prices?

Yes. On-airport companies pay a concession fee to TYS (typically 10–15% of revenue) that's built into every customer's rate. Off-airport companies like Drive865 don't pay the concession fee, so that savings passes through to the daily rate. Comparable classes are generally $10–30/day cheaper through Drive865 than through the on-airport chains.

Do any of the on-airport chains carry sports cars?

Not consistently. The national chains carry premium and luxury classes but not purpose-built sports cars. Enterprise may occasionally have a Mustang or Camaro in a premium class; Hertz has historically listed sports cars on their website that aren't reliably at smaller airports. For guaranteed sports car availability at TYS, Drive865 is the only consistent option.

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