Privacy Policy

1. Introduction

Drive865 ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle rental platform and related services.

2. Information We Collect

We may collect information that you provide directly, including:

• Name, email address, and phone number
• Driver's license and identity verification details
• Payment and billing information
• Booking history and preferences
• Vehicle details, asking price, location, condition notes, and photos you submit when offering a vehicle for sale
• Communications with us or other users

We also collect certain information automatically when you use our services, such as device information, IP address, and usage data.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions; communicate with you; enforce our terms; and comply with legal obligations. We may also use it for analytics and to personalize your experience.

4. Sharing and Disclosure

We may share your information with service providers who assist our operations, with hosts and guests as needed to fulfill bookings, and when required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

We use Cloudflare Turnstile to help prevent automated abuse of sign-in and verification. Turnstile processes browser and device signals in the background, as described in Cloudflare's Turnstile Privacy Addendum.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data, or to object to or restrict certain processing. Contact us to exercise these rights.

7. Account deletion and retention

Everyone can request account deletion in the app under Account → Delete account, or on the website under Dashboard → Account. Confirm once; we may ask you to verify your identity. We provide a private confirmation link. You do not need to call or email to start deletion. We complete requests within 30 days; the link shows progress and confirms completion.

Deletion removes sign-in credentials and linked sign-in access, profile names and contact information, verification records, notification tokens, personal uploads, and personal trip/message data that we are not legally required to retain. We also arrange deletion of associated personal data held by our analytics, error-monitoring and other service providers. We keep rental dates, vehicle history, tax amounts, and payment, refund and invoice totals without profile details, payment-provider identifiers or personal notes. These summaries support accounting and fleet operations.

If a specific tax, insurance or legal obligation requires identifiable rental, payment or claim evidence to remain, we record its reason and removal date. We do not apply a blanket retention period to everyone or keep personal data merely because it may be useful. Your confirmation page identifies the retained categories, reason and scheduled removal date. Retained records are restricted to authorized operations staff and are removed when the requirement ends. We do not retain an entire personal profile simply for rental history. Deletion does not itself cancel a rental, settle an outstanding obligation or issue a refund.

8. Contact

For privacy-related questions or requests, contact us at the email or address provided on our Contact page.